When corporate said 'think outside the box', they created a new one called ‘The Ideation Zone’ — meet Michael Duffy, AVP, Senior Coverage Counsel, Claims Legal Group at Zurich North America, their idea of team bonding is forcing everyone into a 'fun' icebreaker at 8 AM. Currently parachuting into projects with no context and full authority. If innovation had a spokesperson who’s never built anything, it’d be them.
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