When corporate said 'think outside the box', they created a new one called ‘The Ideation Zone’ — meet Rob A., Assistant Vice President, Sr. Claims Specialist - Excess Claims at Zurich North America, so good at delegating, their own responsibilities are still pending from Q2 last year. Currently advocating for innovation while blocking every attempt at it. They approach feedback like a ninja: in the dark, and only when no one’s expecting it.
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